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Faces of Delaware 2023

The Face of Customer Service

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Zach Dillard

Could the customer service at your business use some improvement? Zach Dillard, the owner of Edward J. Henry & Sons Auto Body, is ready to help you. He is pleased to announce the release of his book Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service. In his book, Zach details many ways to keep your customers happy and loyal to you. He also offers ideas on how to improve the employee experience at your business. Because without happy employees, you will never have happy customers. His book is easy to read and applies to almost any business. It can be purchased on Amazon. His customer service consulting services are available year-round.

He can be reached at zach@ejhenry.com.

EDWARD J. HENRY & SONS AUTO BODY
2300 West 4th Street, Wilmington, DE 19805
302.658.4324 • henryautobody.com

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