The process of choosing a wireless plan is so convoluted, sometimes it feels like it can rival buying a new car or house. We really wanted to simplify the task of comparing minutes, data, network speeds, phone choices, contracts and those sneaky termination fees for our readers. So, we asked the major wireless players to present their best plans for an “average user” (600 voice minutes, 600 text messages and 1 GB of data per month) and “a family of four” (1,800 voice minutes, 7,600 text messages and 4GB of data
per month). Not one responded to our survey by deadline.
Here’s where to start:
AT&T, att.com, (888) 333-6651
Boost Mobile, boostmobile.com, (866) 402-7366
Consumer Cellular, consumercellular.com, (888) 345-5509
MetroPCS, metropcs.com, (888) 8metro8
Net10, net10wireless.com, see website for a list of dealers.
Sprint, sprint.com, (866) 866-7509
Straight Talk, straighttalk.com, (877) 430-CELL
T Mobile, t-mobile.com, (800) T-MOBILE
Verizon, verizonwireless.com, (800) 465-4091
Virgin Mobile, virginmobileusa.com, (888) 322-1122
Of note: Consumer Reports magazine ranks Consumer Cellular as its leader in customer satisfaction, with high scores for value, data and support. Verizon ranked highest among the nation’s major wireless providers.